This is one of the best run practices I’ve ever been to! The front desk staff are extraordinarily friendly, welcoming, and knowledgeable about the complicated world of co-pays. I was quickly taken into the exam room, where I had a preliminary exam by a highly skilled technician who clearly and confidently explained what he was measuring and why. He was engaging and enthusiastic about the work, which are wonderful traits that you don’t often see in this type of setting.
The portion of the visit with Dr. Leibole was efficient yet thorough and not rushed. As a non-clinician, it’s often difficult to judge someone’s clinical skills, but Dr. Leibole’s are superb. When I first stated seeing Dr. Leibole several years ago, he was the first ophthalmologist who identified and explained why I often have trouble reading the letters on an eye chart, even though my vision is generally quite good. Prior optometrists and ophthalmologists had just laughed it off, but Dr. Leibole actually addressed the issue.
Although less important than the clinical care, the physical space is terrific. The new location (as of September 2021) is close to the previous space, it’s easy to find, and there is plenty of (free) parking. The office suite is well designed, and the patient flow is intuitive. Again, this is not something you see every day.
The overall patient experience is wonderful, and I recommend this practice for everyone.
A loyal Patient. “J.T”
Probably the nicest staff I’ve ever experienced. Everyone at the desk we’re so incredibly kind, I have seen both Dr. Chan and Dr. Leibole both of whom were great, Dr. Chan made getting contacts such a pleasant experience as did Keegan who lead my training. Just an absolutely wonderful practice.
“Jennifer, I want to thank you so very much, since you were away while I was there, for everything you did to get me an appointment before June 7, and having the images on same day. Everyone in the office is terrific, making the visit a pleasure! Dr Leibole also gave me a sample with steroid for my eyes so I didn’t have to get Rx filled. All of the kindnesses are greatly appreciated!” – Barbara Murphy
I had been going to another practice for years. However they’d sold to a corporation, it was difficult to reach them, etc., and I wanted to change. My PCP recommended Dr. Chan. I went to her because my eyes were terribly irritated. Her office scheduled me the same day I called, and Dr. Chan was wonderful. She diagnosed the problem and prescribed drops that took care of it. I had to email her over a weekend with a question, and she responded the same day. Today I went for a follow up and annual eye exam, including contacts. She had ordered a new type of contacts for me, after listening to my issues with the ones I’d been using. The new lenses are great, and my vision is 20/20 with them. Dr. Chan is friendly, knowledgeable, empathetic, explains everything thoroughly, and she listens. It’s clear that she loves her work. The technician, Maria, is also extremely nice and competent. The women at the front desk are kind, welcoming, and friendly. I honestly could not have asked for a better experience, and highly recommend Dr. Chan.
5 STARS “ My husband was seen in the ER early morning for an eye injury, and we were referred to call Dr. Leibole upon discharge. He had an appointment within 4 hours of calling, had a diagnosis, and medication within 30 minutes. The staff was amazing, especially with future scheduling accommodations. Highly recommend Dr. Leibole along with his outstanding staff!” T. N.
“I had chronic pain in my eyes throughout my life and had been seen by several doctors, who were unable to determine the source of pain and recommended eye drops for “dry eye syndrome.” At my first visit, Dr. Leibole realized that I had chronic allergies under my eyelids which were irritated by my contact lenses. He was the first doctor to notice this. I asked for LASIK and he encouraged me to wait at least 6 months to be sure that he couldn’t solve my problem without surgery. Also, he wanted to be sure I was a good candidate. I did end up having the surgery and I have been more than pleased with the process and the result. Not only is my vision excellent, but four years later, I have had absolutely zero pain in my eyes. Now that I have two kids, I cannot imagine struggling with painful eyes or dealing with glasses. Doing Lasik with dr. Leibole was the best decision I ever made! He is extremely honest, thorough and I would never go to a surgery mill especially if there are any complicating factors. I have recommended many friends and family member to have Lasik done with dr. Leibole and would only see him for my eye care, because he is truly the best.”
Best Ophthalmologist! Thanks to Dr. Leibole who has found both of my retina detachments! He takes his time with each patient to makes sure he answers all questions, exams are thorough and detailed. He will give you an honest opinion and recommendation. He also has the most caring and compassionate staff members in his office, from check in, office manager and techs everyone is so engaged in providing best patient care. This is great practice, I highly recommend them.
Fortunate … lucky … blessed! Descriptives that readily come forth in capturing my assessment of being one of Dr. Marc Leibole’s sincerely appreciative patients.
Dr. Leibole is an outstanding ophthalmology specialist … competent, caring, warmly extending and detailed. He is also an expert educator—carefully explaining procedures, assessments, and the newest developments in eye care. He is also most patient with his patients … taking time to answer questions and queries.
I very recently attended a presentation given by Dr. Leibole at his Eye Care and Laser Surgery office. The evening event featured LipiFlow Thermal Pulsation, an effective treatment for dry eyes and MGD (meibomian gland disease.) The information presented and the entire professional session was so informative, helpful, and supportive. Having dealt … for some time … with allergy discomfort plus dry, itchy eyes — I enthusiastically participated in a Lipiflow treatment at Dr. Leibole’s office. It has provided relief, reduction in redness, and a most welcome eye comfort! A huge “thank you, Dr. Leibole” … it has made a noteworthy difference. A special thank you, too, Andy … for your warm support and thorough explanations during the LipiFlow procedure.
Additionally, Dr. Leibole’s whole staff has always been accommodating, extending, and most helpful. I have continually appreciated their evident assistance and warm, concerned support. Dr. Leibole and his entire TEAM have frequently, generously fit me into an already busy schedule each time I have telephoned in a “call for help”! I have never experienced a — “three strikes and you’re OUT” —response! It’s always been a “home run experience”!
With sincere gratitude,
Recently relocated to Mass from So Cal. Need all new Doctors. Marc and his staff are excellent. Warm and friendly. His demeanor is very informative. He takes the time to explain everything until your completely informed. I would absolutely recommend Dr Leibole and his Staff to anyone needing Eye Care. Especially Jennifer!
Dr. Leibole is one of the best doctors I’ve ever had. He performed my Lasik surgery last November and did a perfect job. When I explained I was moving overseas soon, he was willing to squeeze me into his already busy schedule. He even personally called another ophthalmologist and set up my cataract appointment for my other eye. Talk about going the extra mile! He takes time to educate you, and is sharp, knowledgeable, kind, and caring. I love his staff – exceptionally friendly and helpful.
After wearing contacts and glasses for the last 10 years, I now have perfect vision thanks to Dr. Leibole and his fantastic cohort! Dr. Leibole and his staff members, including the administrator and technicians made my LASIK experience incredible. All members of the practice were accommodating, knowledgeable and personable throughout the entire process, making it easy and truly pain-free! I could not be more thankful for everyone at the Eye Care and Laser Surgery Center of Newton Wellesley Hospital!
I have since recommended this procedure, performed by Dr. Leibole, to all of my family, friends and co-workers. If the Red Sox trust him- you should too!
For many years I wore mono-vision contacts (one eye for distance, one eye for near vision). Mono-vision is always a compromise because the result of what I saw was always a blend of near and far vision (I was needing to supplement when driving and reading with different glasses). When it was time to have cataract surgery I explored having the surgery with three different ophthalmologists. Cataract surgery using mono-vision as the result is an option and was recommended as a possibility partly because the surgeons knew that I was familiar and comfortable using mono-vision with my contacts.
However, Dr. Villazon’s and Dr. Leibole’s office nurses and doctors recommended also an option to use multi-focal procedure. Although the surgery is $3,500 more than medicare provides, it was the best $3,500 I could have spent. The surgery was a year ago and I just had my yearly follow-up. I am 77 and my vision is perfect. I never wear glasses for any activities which was my wish. I highly recommend multi-focal surgery for those that are considering cataract surgery; I am glad to talk about it with anybody who is interested. The entire staff at both practices; Premier Vision Consultants and Eye Care and Laser Surgery of Newton Wellesley including the technicians, nurses and receptionists were very informative and helpful throughout the process. I felt like I was in great hands.
I had a great experience with Lasik. I had no dry eyes, no pain and my vision is GREAT! After using glasses since the fourth grade, living without glasses is great. Before Lasik I could only use prescription glasses or sunglasses, now I am able to use any sunglasses. So, I will say it again, Lasik was great and Eye Care and Laser Surgery was perfect!
I’ve been a patient of Dr. Leibole for years and had a wonderful experience. He performed a Lasik enhancement and it worked out perfectly. Dr Leibole walked me through the procedure and set expectations for the recovery which was very helpful. I highly recommend Dr. Leibole to anyone who has eyecare needs.
I had a terrific Lasik surgery experience with Dr. Leibole and his staff. Easy scheduling, well set expectations, day-of procedure, and follow ups combined for an excellent outcome! Happy to say “goodbye” to years of contact lens use.
I can’t speak highly enough about Dr. Leibole and the entire staff at Eye Care and Laser Surgery of Newton Wellesley. From the moment you walk into the office they are warm and welcoming. You are always seen at the time of your appointment and the staff goes out of their way to make you feel special, especially the office manager, Maggie. After deciding to undergo laser surgery, I met with several doctors before coming to Eye Care and Laser Surgery of Newton Wellesley. After meeting with Dr. Leibole I knew I wanted him to perform the procedure. He made me feel very comfortable about the expected recovery time and results. He didn’t promise me anything that he couldn’t deliver and in fact my results are even better than he expected. I am so happy with my experience that i referred two coworkers and a family member to Dr. Leibole for laser surgery and all three are as happy with the results and experience as I am.